Specialised data recovery for over 25 years
We recover what you thought was lost.
Specialised data recovery from disks, phones, RAID and servers—with clear diagnosis and full confidentiality before any step.
Experience you can measure and a diagnosis that starts with clarity.
- +25
- Years of experience
- +50K
- Cases handled
- 99%
- Success rate after diagnosis
Start from the problem
Start from the problem, not the device name.
The problem describes what happened. The device only decides the tools.
Pick the closest description, and we'll start from the right information instead of guessing.
- 01
The device doesn't appear
The fault may be logical, electrical or mechanical. Don't keep powering it on before diagnosis.
- 02
Files disappeared or were deleted
Stop using the device so new data isn't written over the old files.
- 03
Water or shock damage
Disconnect power and don't try to dry or run it. Physical damage needs a specialist inspection.
- 04
A server or RAID stopped
Keep the disk order and don't rebuild before assessing the array structure.
- 05
Recordings were deleted
DVR and NVR disks can be inspected and footage recovered based on overwrite state.
- 06
Hit by a ransomware attack
Isolate the device from the network and keep a sample of the ransom note before any change.
You don't need to know the technical fault name. Describing what happened is enough.
Zero 2 One Data Recovery services
Every medium has its method. There's no single recipe.
The device type decides the tools, and the damage type decides the order of steps.
We choose the path after diagnosis, not before it.
-
01
Ransomware & databases
Isolating the case, analysing damage, and assessing safe recovery options. -
02
Hard drives & SSD
Recovery from mechanical, electronic and logical faults. -
03
RAID & servers
Analysing the array and its structure before any rebuild or write. -
04
Phones & smart devices
Recovery based on memory type, system and damage nature. -
05
Memory cards & flash
Deletion, formatting and logical or electrical damage cases. -
06
Surveillance systems
Recovering deleted or damaged DVR and NVR footage.
We know what we'll do, and what to expect, before committing to recovery.
A clear path from the start
From the first call to the last file.
You understand the case and options before we start recovery. No surprises.
- 01
Tell us what happened
The device type, the last thing that happened, and what has been tried so far.
- 02
Clear inspection & diagnosis
We identify the damage type, the recovery chance and the expected time.
- 03
Safe recovery & handover
We recover the files onto a separate medium and hand them over confidentially.
Data isn't recovered by trial and error.
- 01 Don't power the device on repeatedly
- 02 Don't format or re-initialise
- 03 Don't install software on the medium itself
Before any attempt
Ask before you actAbout Zero 2 One Data Recovery
When the files matter, “trying” isn't enough.
Our experience is thousands of small decisions that prevent extra damage and choose the best path for each case the first time.
FAQ
Before you hand us your device.
These are general answers. A precise assessment needs to know the device type and what happened before the data loss.
Usually yes. A device not working doesn't mean the data is lost; we start by diagnosing the cause (electrical, mechanical or logical) then choose the best recovery path.
It's better not to. Recovery software can overwrite data and lower the chances. If the files matter, stop using the device and contact us first.
Yes, but SSD and NVMe disks have a special nature due to the TRIM mechanism. How quickly you stop using them strongly affects the result.
It varies by device type and damage size. After diagnosis we give you a clear time estimate before starting, with no surprises.
In many cases yes, as long as no new data was written over the disk after the format. That's why it's important to stop using the medium immediately.
Yes. Confidentiality is a core part of our work; we handle individual and business data with a clear agreement and a safe handover on a separate medium.
Start here
Every minute can make a difference.
Tell us the device type and what happened. We'll give you the first correct step before you move.
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