FAQ

Frequently Asked Questions

Here are answers to some common questions about our data recovery services. If you don’t find your answer here, please feel free to contact us directly.

How long does the data recovery process usually take?

What is your "No Data, No Charge" policy?

What types of devices can you recover data from?

We can recover data from a wide range of devices, including internal and external hard disk drives (HDDs), solid-state drives (SSDs), RAID arrays (all levels), network-attached storage (NAS), storage area networks (SAN), USB flash drives, SD cards, mobile phones (iPhone & Android), tablets, servers, and various backup media like tapes.

How much does data recovery cost?

Is my data kept confidential and secure during the process?

How do I send my device to Osool Data Recovery?

You can either bring your device directly to our lab in Riyadh or ship it to us securely. If shipping, please ensure the device is packaged very carefully to prevent any further damage during transit. We recommend using anti-static packaging and a sturdy box with ample padding. Please contact us first to initiate a case and receive detailed shipping instructions.

Don’t Hesitate To Contact Us If You Have Any Question

Whether you’re facing a critical data loss situation, need advice on data backup, or want to understand our recovery capabilities for specific devices, our expert team is here to help. Reach out for a free consultation and quote.

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Latest Blog & Articles

Stay informed with our expert articles on data recovery trends, prevention tips, and success stories from Osool Integrated Systems.

Data Recovery: The Complete Guide to Getting Your Data Back

April 10, 2025

data recovery is the process of getting back deleted or corrupted files and information from different storage media.

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